Terms of service

Terms of use

By accessing, browsing and / or using this site, you acknowledge that you have read, understood, and agreed to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, please do not use this site. SHYU makes no representation that this site or its contents are appropriate or available for use in any locations outside the United Kingdom. Those who choose to access the site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

Contents of this website

Whilst every effort is made to ensure accuracy in the content of this web site, SHYU is not responsible for any typographical errors, inaccuracies or omissions. The information, prices and terms presented on this site are subject to change without prior notice.

Stock levels

Generally all listed products are in stock. If you order an item which has recently sold out and it won't be back in stock we will offer you an alternative or a full refund. Please note that all displayed products are subject to availability.

Delivery

Delivery of orders is provided by either Royal Mail (UK dispatched) or Australia Post (Australia dispatched) with final delivery often carried out by local partners. SHYU is not responsible for any delays encountered by Royal Mail or Australia Post, adverse weather conditions or out of area deliveries.

Missing parcels

We suggest first contacting your local courier with regards to your delivery. In the unlikely event of your parcel being lost by the courier, as the sender we will be responsible for making the enquires and eventual claim for the lost items. This means that once the courier classes a parcel as lost (28 working days from dispatch), we can process a replacement or refund.

Please contact us via email, info@shyusocks.com, if your parcel has not arrived within the time estimates.

Online Vouchers

Online vouchers remain active for 24 months from the date of purchase, after this time the card will expire and any outstanding balance will be lost. SHYU are not responsible for lost, stolen, damaged or unauthorised use of gift cards and cannot be exchanged for cash. SHYU reserves the right to amend these T&Cs without notice.

Discount codes cannot be used against the sale of Gift Cards & Online Vouchers.

Trademarks

SHYU, SHYU logos, custom graphics and button icons contained on this site are the service marks, trademarks, trade names and/or trade address of SHYU. All other trademarks, service marks and companies names or logos appearing at this site are the property of their respective owners.

Copyright

This site and all its contents including design, images, files, the selection and arrangement thereof are the property and Copyright © 2024 of SHYU. All rights reserved. No part may be reproduced or distributed in any form without the express written permission of SHYU.

SHYU LTD is a registered company in the United Kingdom. Company Number: 14324122.