FAQs

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What does SHYU mean?

SHYU (pronounced ‘shoo’) is a combination of the words ‘shoe’ and ‘you’. We make performance running socks designed for you and your race day super shoe.

What is the difference between ‘Racing’ ‘Training’ and 'Track' SHYUs?

Each SHYU is designed with a different type of running in mind.

 

Racing SHYUs are built for race day. Lightweight, breathable and designed for performance, with distinctive colourways to complement your race-day shoes.

 

Training SHYUs are built for everyday miles. Using softer yarns and additional cushioning for comfort and durability, they're the blueprint for your daily running.

 

Track SHYUs are our most technically advanced socks yet, designed specifically for running in spikes. Minimal cushioning, an ultra-lightweight mesh construction and strategically placed grip create a close, second-skin fit that keeps you connected to your spikes.

What size should I get?

You can find our full size guide here. We offer two or three sizes depending on the product, with the compression and stretch of each SHYU providing a secure, comfortable fit across a range of foot sizes.

What is the difference between the heights?

We make SHYUs in three heights: Crew, Quarter and Tab.

Our Crew sits highest above the ankle, giving you more coverage and maximum opportunity to complement your shoes. Quarter sits lower, with the design still clearly visible above the shoe.

Our newly redesigned Tab was introduced in response to runner feedback. It features a more structured, contoured profile that sits on and around the ankle, offering greater comfort and protection from shoe tongue irritation. It also sits slightly higher than our previous Tab, giving it a little more visibility above the shoe while maintaining a low-profile silhouette.

For a visual comparison please click here to see our Height Guide.

What are SHYUs made of?

SHYUs are made from a high-performance blend of 97% nylon and 3% elastane. Lightweight, breathable and quick-drying, the fabric wicks moisture away from the foot while providing the stretch needed for a secure, comfortable fit. It also washes well and is built to last significantly longer than a typical cotton-blend sock.

Are SHYUs right for me?

Yes. We made a SHYU for every-foot.

How should I look after my SHYUs?

To keep your SHYUs performing at their best for as long as possible:

  • Hand or machine wash below 30°C
  • Never tumble dry
  • Do not use bleach or fabric softener
  • Wash with like colours only

SHYUs are heat-treated to help prevent colour run. However, other garments can transfer colour onto them, so it’s particularly important to keep lights and colours separate when washing.

You may notice a small amount of bobbling before the first wash. This is completely normal and comes from the soft performance yarn we use, as SHYUs are not pre-washed. The yarn settles after washing and any initial bobbling should reduce.

A small amount of natural shrinkage may also occur after the first wash.

Where are you based?

We are based in the U.K. and Australia.

Do you make custom SHYUs?

Yes! We love working on custom projects and have made custom SHYUs for various clubs, events and organisations across the world. For more information, check out our SHYUnique page here.

How long does shipping take?

Please refer to our Shipping and Returns page here.

Do you sell in stores?

We currently have retail partners in Australia, the United Kingdom, Europe, Indonesia, Taiwan, New Zealand, the U.S.A. and Malaysia. You can view the list of stockists here.

If you are a retailer interested in a wholesale account with SHYU socks, please reach out to us via this page.

Can I return my order?

Please refer to our Shipping and Returns page here.

Can I become a SHYU ambassador?

We don’t currently offer an ambassador program, however when that changes we will update this section and include more detail on our Instagram and website.

Do you sponsor athletes?

Yes, we are proud to sponsor 5 athletes for 2026 as part of our 'Feet First by SHYU' program. You can read more about it here.

Applications for the 2027 program will open in December 2026.

Do you have any career opportunities?

Please check our LinkedIn for any current opportunities that may be available.